technical document writer job description

TECHNICAL DOCUMENT WRITER JOB DESCRIPTION HOW TO

TECHNICAL DOCUMENT WRITER JOB DESCRIPTION HOW TO

Can you provide a sample writing of how to explain to an elderly person how to turn on a computer, or how to make a phone call on a cell phone?.Provide a sample writing of how to explain to an elderly person how to turn on a computer, or how to make a phone call on a cell phone – a simple task so that you can see if they add all the appropriate steps in.Content strategy (technical not marketing) experience.Ensure consistency across help ( also need to be able to check product consistency across dashboards).Be able to write for all persona types - Technical Engineers, Executives, End Users –.Able to take technical language and make it into persona appropriate language.Able to create a one voice online help.Create clear concise instructions in help.Very proficient with Microsoft Office (especially Word).Ideally – experience with Madcap Flare but needs some XML tool experience (doc to Help is an XML tool).Able to be flexible and work with ambiguity and to determine priorities.

Experience in owning and driving the online help and try and determine what needs to be written.Experience working in an agile environment.Able to work with multiple projects at one time.Experience in writing online help for a software product.Must know that they need to ask the what, why, how and when questions.Experience working with developers and comfortable with asking questions and highlighting inconsistencies in the product.

Technical document writer job description